There are a few ways to think about revenue management. One is that it gives hoteliers a formula for maximizing revenue per available room. Another is that it’s the “Moneyball” of hospitality—a triumph of data over judgment and experience. And th...
When Lisa Devlin, Esq., Devlin Law Firm, PC, Phoenix, and Barbara Dunn, Esq., Barnes & Thornburg LLP, in Chicago, present case studies from actual meeting contract disputes in education sessions, they sometimes conclude that the parties could...
Lots of industries have economic indices that they release on a regular basis, showing how their businesses are trending. Now the travel industry does, too...
Julie Coker Graham is the new president and CEO of the Philadelphia Convention & Visitors Bureau, replacing President and CEO Jack Ferguson, who retired on December 31, 2015.
Coker Graham had been executive vice president at the Philadelphia C...
1. Don't be afraid to ask. Negotiators often fail to raise an issue because they don't think they have a chance of success. Don't be afraid. Not only do good negotiators ask for everything they want, they also make sure they don't...
Meeting and incentive company Creative Group Inc., Appleton, Wis., a Direct Travel company, has acquired Masterplan Inc., LaGrange Highlands, Ill., a 25-year-old meeting planning firm specializing in high-end corporate and association events...
Meeting groups visiting Orlando this year have lots of shiny new hotels, restaurants, and attractions to look forward to. Because the city takes a long-term, strategic view of its tourism infrastructure, capital investment is a big part of its of...
“We’re not in the business of putting customers on diets, but healthy food must always be an option. ‘Good for you’ is mainstream,” said David Riederman, worldwide sales director for Hyatt Hotels & Resorts, during a wide-ranging trends discussion...