As budgets tighten and corporate meeting managers find they are taking on additional work with fewer resources, many are looking for ways to automate and streamline the planning process. To take advantage of the market opportunity, American Express Business Travel in April debuted Small Meetings eXpert, a booking tool for events of fewer than 50 attendees. The tool is built on a platform developed by White Plains, N.Y.–based Worktopia and contains room-block inventory, meeting space, catering
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