Back in the Buyer's Saddle

Planners are now in control when it comes to cancellation and attrition clauses Planners and hoteliers may have forgotten what a buyer's market is like. And anybody who has been in the industry less than, say, 10 years, has seen things only one way — until recently. The market is shifting from being strongly in the seller's favor to one in which buyers have some clout. And the effect has been felt in the attrition and cancellation clauses to which planners are agreeing.