THE NEXT STEP: Grassroots Knowledge Management

At its annual research meeting in late September, the Society for Organizational Learning, Cambridge, Mass., faced a major challenge: The majority of members did not want to travel because of 9/11, but SoL didn't want to lose their participation. So organizer Patrick Parker-Roach set up a webcast using AudioVideoWeb (www.audiovideoweb.com) and added a PictureTel videoconference of a team based in Oregon. He also provided