Meeting room too cold? Tap your app. That’s what convention services managers are now telling their clients at 350 Marriott International properties in the U.S., with the introduction of Red Coat Direct, a new customer-service app for meetings...
Wi-Fi seems to be edging up there with F&B minimums in the annoying-cost-that-must-be-swallowed category, but maybe better times are coming? Apparently so, according to HotelChatter's 2013 hotel Wi-Fi report, which found more than two-thirds o...
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The largest and most developed city in China and a fascinating mix of East and West, Shanghai, also the country’s financial capital, is an exciting choice for global meeting managers and incentive travel pros. ...
Implementing an electronic medical record system isn’t easy, but Saint Joseph Hospital, part of Resurrection Health Care in Chicago, found that the process got much smoother once it started using polling software and interactive keypads to...
