face2face

Frustrated by the endless hold times as you wait for someone, anyone, to pick up the phone when you call the airlines? Check out GetHuman.com, in particular, this page, which lists shortcuts that they say will get you a live human being to talk...

If you or one of your attendees have a medical emergency in flight, let's hope you're on a Virgin Atlantic plane. According to this article, the airline has implemented some pretty cool technology to link flights to medical help on the ground...

Simone at Something Extra very nicely is sharing her lessons from the road, and they're good ones. Here's a couple of them...

Mickie over at We Have Always Done It That Way has a must-read post for association meeting planners about how just providing tracks at your conference isn't enough: You have to put the information in context. From her post...