face2face

Someone sent me a list of serious groaners, which of course I have to share with you all, in slightly modified form: ...

An interesting interview with J. Willard Marriott Jr., the 72-year-old chairman and namesake of the 2,700-hotel Marriott Hotels International, in the Boston Globe recently. Along with news about the chain and its plans—including plans to upgrade...

That’s right, despite the fact that they currently only fly on 5 percent of flights and increasing rumblings that "something" is bound to happen between now and the U.S. presidential elections in November, the number of federal air marshals on U.S...

Starwood makes the grade at diversitybusiness.com, with an article on its diversity philosophy and business practices. ...

Not only did the Hyatt Regency Coconut Point Resort & Spa in Bonita Springs, Fla., manage to escape the wrath of Charley relatively unscathed, the 450-room hotel (which has more than 73,000 square feet of flexible meeting space, BTW), is...

From the New York Post: ...

Another interesting article about trust and customers from Direct magazine. While it's written for the direct marketer and the retail end of things, I think the results of the Yankelovich study are important for anyone who markets anything...

According to Catalog Age, there's a lot you can learn from the eBay model, regardless of what "product" you're selling--including, I would argue, meetings, booth space, sponsorships, and hotel rooms. ...

An interesting question from marketing guru Katherine Stone on the recent Fast Company Now Blogjam: "Plenty of people talk about customer evangelism from the standpoint of consumers raving about companies, brands and products, but why is it that...

Just try to get this through airport security on your next trip--the Kalashnikov MP3 player, which looks alarmingly like the real thing to me. ...