What do you think travel will look like in the near future? That’s what Marriott Rewards Credit Card from Chase asked a nationally representative sample of 1,002 Americans, ages 18-67, who stay in a hotel at least five nights per year for busines...
There has been a lot of talk in recent years about companies mapping their “customer journey”—those key touchpoints throughout a customer’s interaction with a company—to figure out what’s working, and where the gaps between what customers want an...
One of the many reasons I wish I could have gone to the Meeting Professionals International World Education Congress last month was to go to a session called, “Powering Up: Women and Leadership in the Meeting and Event Industry.” The panel featur...
I love this shot of some of the cofounders, from the fund Web siteKudos to the meetings industry pros behind the launch of The...
The course graduates, looking pretty happy about their accomplishment.This must be the cool-meeting season, because I keep hea...
