Hyatt Hotels Corp. held its Insurance and Financial Business Exchange at the brand-new Andaz Peninsula Papagayo Resort in Costa Rica, the 20th IFBE and the first outside North America. The educational content, eligible for CEU credit through the Convention Industry Council, included sessions on strategic meetings management, social media, the trusted traveler programs run by U.S. Customs and Border Protection, and strategies for communicating with upper management. About 35 Hyatt properties participated in the July 17-20 event, representing many of the company's meetings-focused brands, from the Grand Hyatt New York to the Park Hyatt Beaver Creek Resort & Spa to Hyatt Regency Boston to Andaz Maui at Wailea.