SARS, War, and Insurance Incentives

KAY KERLIN, vice president — sales support for Milwaukee-based Fortis Health, patted herself on the back for having cannily chosen the politically neutral destinations of Monaco and Switzerland for the company's European incentive programs in May. And John Touchette, general director of meeting management for John Hancock Financial Services in Boston, breathed a sigh of relief when he was able to rebook a June China incentive to the Caribbean at the last minute.