Deciding to discontinue the tried-and-true parts of your conference can be one of the most challenging aspects of bringing event experiences into the 21st century. Many associations have a rich history, and burying sacred cows often becomes...
Ensuring excellent participant experiences is an increased focus throughout the industry. In fact, the updated strategic meetings management wheel from the Global Business Travel Association, which I featured in my last column, now includes &ldquo...
Back in 2003, the Global Business Travel Association Meetings Committee developed the first strategic meetings management "wheel," identifying for the first time the necessary components for a robust SMM program. There have been a few iterations...
For years, small meetings were considered too numerous and too cumbersome to manage. However, new technologies and service providers are helping meeting managers to rethink their small-meeting strategy. Some of these solutions allow controls...
Some of the most successful professionals I know have “work hard, play hard” embedded in their DNA. An article from Brainpickings and this NPR podcast help add context for how deep play is fundamental to our professional...
Like the turning of the leaves in autumn, event organizers ring the alarm every so often about the practice of outboarding; that is, where a supplier sets up an attraction concurrent with an event but not within the organizer’s venue or...
From the preparation to the agenda to the expected outcomes, read this short but essential guide to making the most of quarterly business reviews with key meeting suppliers.
Have you heard about the European Union's tough new General Data Protection Regulation (GDPR)? If your organization collects personal data, then you need to pay attention. And if you think it doesn’t apply to you because your company...
