HOW CAN MANAGERS in high-turnover industries keep their people motivated? Some answers can be found in the latest research by the SITE Foundation, titled “Motivation in the Hospitality Industry.” The survey of employees in the fast-food and hotel...
DESPITE THE ONGOING POPULARITY of cruises — the original all-inclusive travel experience — corporate planners have historically been slow to embrace their land-based brethren, the all-inclusive resort. That seems to be changing...
AS GUILLAUME APOLLINAIRE, the French poet and critic, once observed: “Now and then it's good to pause in our pursuit of happiness and just be happy.” The same could be said of managing today. Every now and then, we all need a break from striving...
RECOGNIZING YOUR EMPLOYEES increases the likelihood that they will do good work — and will want to continue to work for you. For these reasons alone, you'd think the use of recognition would be standard operating procedure in today's organizations...
While there has been a certification program for incentive travel professionals for some time, the merchandise side of the business has never had one. Until now...
While there has been a certification program for incentive travel professionals for some time, the merchandise side of the business never had one. Until now...
