The Disability Equality Index and the Corporate Equality Index are two resources to help answer that question. Caesars Entertainment made the 2021 DEI list for the first time, joining a few other hotel companies and airlines.
In 2020, when Meeting Professionals International needed to help the industry learn how to pivot, the planning spotlight fell on Changemaker Lori Pugh Marcum, CMP, CMM, CED, HMCC.
A survey of thousands of former hospitality service workers finds the majority don’t want to return to the field. Meanwhile, hotel companies are actively planning for a new service environment.