To measure is to know. These are the words of Lord Kelvin, 19th-century mathematical physicist. Another of his quotable phrases: “If you cannot measure it, you cannot improve it.” Indeed, meeting executives are wise to take his thinking to heart...
With growth in attendance, net square footage of exhibition space, exhibitors, and revenue, the exhibition industry showed signs of recovery in 2004, according to the second annual Center For Exhibition Industry Research Index...
IN THE ERA OF SARBANES-OXLEY, corporate boards are in the spotlight more than ever — and so are board meetings. Board Strategies, a resource for corporate board members developed by SecTec LLC, Research Triangle Park, N.C., offers the following...
THE INITIALISM ROI appears regularly in industry articles and is widely used by meeting planners and suppliers alike, yet there is confusion around the true meaning of the term. Many use the term ROI to mean cost savings or cost avoidance, while...
I lived and worked in London for many years before moving to the United States. Subsequent to the bomb attacks of July 7 and the attempted bombings two weeks later, I have thought about the thousands of times I traveled across London on the...
As the popularity of spas has skyrocketed at financial and insurance meetings, planners have started to carefully manage the process of site selection, booking, and contract negotiations. “If we're going to a big spa destination, such as the Grand...
AFTER A $65 MILLION renovation, the 480-room Hyatt Grand Champions Resort & Spa, in Indian Wells, Calif., has remodeled guest rooms and meeting rooms (including a 20,000-square-foot ballroom). Guests can swim in seven free-form swimming pools...
Michael Key was surprised by a hefty add-on fee for electricity at a recent meeting. “These charges came out of the blue,” says Key, the Durham, N.C. — based director of meetings and incentives for Monumental Life. “I just can't pull $20,000 from...
