Negotiating with Spas

It's not news that spa services now rival golf as a must-have activity for high-end meetings. The question is: Are popular treatments such as massages, facials, and pedicures negotiable? And if not, can you negotiate added value for the spa-goers in your group? First and foremost, say meeting planners, you should negotiate early for spa services — and get it in writing. As a contract concession, Nikki Cloutier, senior planner with Allianz Life Insurance Co. in Minneapolis, has in some cases