Portraits of Change

Are we in a relationship business anymore? What's the next step in the evolution of meeting planners, CVBs, and hotel sales as electronic RFPs, Internet event management systems, and other technological tools begin to proliferate? Are associations on the verge of becoming obsolete--or are they in for a major redefinition? These were some of the intriguing questions tackled by our group of independent- minded industry professionals at this magazine's second annual roundtable, held this summer