Making People a Top Priority at Small Companies

I recently had a conversation with a concerned friend, an entrepreneur who owns a multimillion-dollar manufacturing company in New England. Since he bought the company two years ago, orders have gone through the roof, and revenue is way up — but he's having trouble keeping employees. Fall and winter are his busiest seasons, and some key positions at the company are vacant. Looking for help, he joined a CEO networking group, where he found that among most of his peers, staffing was the single