ONCE YOUR ORGANIZATION has created a new vision and developed strategies to achieve it, it's time to plan how that vision will be communicated. In most CME units, this new vision will require the staff to do new and different work, such as moving away from planning programs that are not learner-centered (for example, some types of hospital grand rounds) to planning activities that link quality data to physician performance. Because many stakeholders (learners, staff, faculty, and
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