One week after September 11, 2001, I was sitting in a lobby at the Mayo Clinic in Rochester, Minn. My dad was undergoing what turned out to be successful liver cancer surgery, but the day was a long one. It began at 5 a.m., when my wife and I began the one-hour drive from our home to Rochester. The day ended 22 hours later, with me turning off the computer at my home office.
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