What pieces of advice did you receive at RCMA 2002 that will be valuable?

“Learning about what's happening in hotel contracts was very informative. I was reminded that it's very important to have the courage to ask for the provisions that you want in a contract. I also learned to ask for audit forms from the hotels when dealing with attrition. Also, I learned that post-9/11, hoteliers and planners are facing unknown territory. We're so often told to think outside the box, but now we don't know what the box is in regard to contracts. It will