Just as airline fees have had the industry up in arms, hotel fees took center stage when it was predicted they would hit a record $1.95 billion this year. This prompted a letter from three consumer advocates, including Kevin Mitchell of the Business Travel Coalition, to the Federal Trade Commission, asking for an investigation of a practice known as "drip-pricing," a technique in which companies (hotels) advertise only part of a product's price and reveal other charges later ...

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