After each year’s conference, the staff invites about 75 attendees—youth workers in the trenches—to the Group Publishing office to provide feedback on the conference. “We pump them full of questions—we want the good, the bad, and the ugly,” he says. The goal is to come out of it with ideas on how to improve the next year’s conference. “We don’t want to lose our moorings, if you will. That’s where other conferences, no matter ...

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