Have you ever wondered if your convention center has an emergency Epi-Pen—and someone who knows how to use it? Or where to find the all-night pharmacy that’s closest to your host hotel?
The Event Services Professionals Association recently launched a new toolkit designed to make it easier for you to get the answer to these and many more questions related to accessibility in your hotel and event destination.
Called “Project Access: Accessible Meetings FAQs,” the downloadable toolkit contains checklists that hotels, convention centers, and convention and visitors bureaus can customize to let planners know what they have to offer to accommodate people with disabilities. Venues also can add their own branding before disseminating the toolkit to meeting planners interesting in using their facilities and destinations.
“Accessibility is key to every attendee fully experiencing the benefits of an event,” says Denise Suttle, CMP, assistant director of convention services at Visit Albuquerque and ESPA’s immediate past president who chaired the Project Access initiative.
According to ESPA, the checklists cover the full range of guest experience, from airport arrival to ground transportation to lodging, meeting venues, and offsite facilities. The checklists were developed in a cooperative effort between ESPA members who work in CVBs, hotels, and convention centers, and meeting planners.
“Our ESPA members regularly field questions from meeting planners about access. This new tool will help venues and destinations evaluate their own accessibility and will make event planners’ search for resources easier. Having the answers readily available will help meeting planners with site selection and event planning,” says Suttle.