September 11, a recession, and the continuing threat of terrorism: The world may never be like it was before, but it will get better. One way to cope in troubled times is to focus on improving contract provisions...
The average U.S. hotel suffered a 19.4 percent decline in profits in 2001, according to the 2002 edition of Trends in the Hotel Industry-USA, which is published by PKF Consulting and the Hospitality Research Group. The downturn represents the...
Anaheim, Calif., has expanded its convention center by 40 percent, bumping it up to 1.6 million square feet and making it the largest center on the West Coast. Disney recently added a second new theme park, California Adventure, and a new shopping...
“When Internet booking started [in the mid 1990s], there was fairly good data that showed that the customers they [online hotel sites] were bringing to the table were, in fact, different than our traditional customers,” says Christie Hicks, senior...
We have basked for so long in the glow of an ever-expanding economy and a strong meeting market that planners and hoteliers may have forgotten what a buyer's market is like. And many haven't forgotten — they never knew...
Constant Reminder From its user conference Web site, mapping software company ESRI, Redlands, Calif., offers users the chance to download an ongoing reminder of its upcoming events in the form of a screensaver. The free applet features the images...
Callaway Gardens, a sprawling resort and garden complex an hour's drive from Atlanta International Airport, will mark its 50th anniversary with the September opening of The Southern Pine. This 54,000-square-foot facility will have 22,000 square...
Mayors and local governments are looking for reasons — and possible scapegoats — for lower-than-forecast visitor numbers and convention center bookings. Some convention and visitors bureaus are finding themselves on the line. In late March, Boston...
While the National Association of Television Program Executives, based in Los Angeles, recently confirmed that its 2003 annual convention would go on as planned at the Ernest M. Morial Convention Center next January, it has formally released its...
It started in March when Delta cut travel agency commissions for tickets sold in the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands. By the end of the month, American, Continental, Northwest, United, US Airways, America West, and Air...
