Insurance associations and insurers are beginning to use the Internet as a learning tool. For the Florida Association of Insurance Agents, it's a way to get more people to take its ACSR course(Accredited Customer Service Program), which leads to a...
Need to put together a meeting in a hurry? Dolce International, a Montvale, N.J.-based conference center management company, launched a program in October that promises a response to meeting planners' inquiries within 30 minutes and a proposal...
Hyatt Hotels Corp.'s online group booking service for small meetings, E-mmediate Meetings, launched its Web site early this year, allowing meeting planners to look for space, dates, and rates in real time. Guest room availability is live, and the...
The karaoke machine was the ultimate icebreaker for Citibank's U.S. Consumer Bank division. During a recent teambuilding meeting at the National Conference Center in Lansdowne, Va., “We had the California folks singing ‘New York, New York’ and the...
A New Hampshire grande dame, the Mountain View Grand, located in Whitefield, will reopen its doors after a $20 million renovation that restores the 1865 Colonial Revival's beauty, while bringing its functionality and amenities into the 21st...
David Berwick, CMP, has been appointed director of the newly established destination services department at Mohegan Sun in Uncasville, Conn. The department was formed to provide an on-site staff to help meeting planners design and implement...
HelmsBriscoe names and collects donations for a charity each year at its Annual Business Conference. This year HB selected the son of Hilton New York convention sales manager Lynn Pescherine and her husband Michael, who died in his 89th floor...
In this time of heightened awareness of security and safety, what is the responsibility of meeting planners in addressing these issues? In a nutshell, a planner's legal obligation is to refrain from conduct that creates an unreasonably great risk...
In PricewaterhouseCoopers' most recent U.S. lodging forecasts, RevPAR (revenue per available room, which is the best indicator of the lodging industry's long-term financial health) was expected to decline by 15 percent in the fourth quarter of...
