There has been a lot of talk in recent years about companies mapping their “customer journey”—those key touchpoints throughout a customer’s interaction with a company—to figure out what’s working, and where the gaps between what customers want an...
You know that the show floor at IMEX America, coming to Las Vegas October 13–15, is wall to wall with every meeting destination you can imagine—including some notable newcomers this year, such as Paraguay and Cuba. But if you haven...
CWT Meetings & Events is out with its 2016 Meeting and Events Forecast, and the outlook for meeting planners in North America in the next 12 months is tough! Extremely high demand (the highest in more than 30 years) is still so far ahead of...
The 2015 Convention Industry Council Hall of Leaders and Pacesetter Awards Celebration is being revamped from a formal multicourse meal affair to one that instead will offer “artistic” appetizers, cocktails, lounge-style seating, and entertainmen...
Sure they’re big, but are they creative? MeetingsNet’s 9th annual CMI 25 list includes the 25 largest meeting and incentive companies working with corporations in the U.S. Here’s a selection of event images from the group that...
There are meetings, and then there are meetings—about 11 million every day, by some estimates! Workers spend an average of about six hours a week in meetings (my, that seems low according to personal experience!). And participants say about...
There are meetings, and then there are meetings—about 11 million every day, by some estimates! Workers spend an average of about six hours a week in meetings (my, that seems low according to personal experience!). And participants say about...
Convention-goers in Las Vegas should have new ground transportation options after Monday’s decision by the Nevada Transportation Authority to approve ride-hailing companies Uber and Lyft to operate in the state...
“We already know what we’re going to present at the meeting, and we know what attendees want to hear about.” How many times have you heard that from your internal meeting clients...