Shangri-La Hotels & Resorts joined the spa-branding frenzy last year with the introduction of CHI spas, with the first one recently opening in Bangkok. There are plans for 10 more CHI spas in the next few years. The essence of the brand comes...
WE'VE ALL BEEN IN STRATEGIC PLANNING SESSIONS WHERE WE spend seemingly endless hours fishboning and analyzing — without ever developing action steps or achieving results. But it doesn't have to be that way...
CELEBRATING A RECORD attendance of more than 2,700 at the Professional Education Conference in San Diego in January, Meeting Professionals International announced a position paper from its Global Corporate Circle of Excellence, telling members...
IN THE AFTERMATH of 9/11, Toby Brenner, president and CEO of Par Avion Meetings and Conventions in Los Angeles, had a client cancel a series of conferences, which resulted in some serious attrition fee exposure for the client. Through some...
During a new session at the Society of Thoracic Surgeons Annual Meeting in Tampa, Fla., in January, 200 participants experienced a simulated mass casualty disaster, with interaction via an audience-response system. “After the introductory remarks...
Strategic planning is a disciplined effort to make fundamental decisions and take actions that shape and guide what an organization is, what it does, and why it does it. (For information on ICPA's strategic initiatives, see “Message from the...
The CAN-SPAM Act went into effect January 1, restricting unsolicited commercial e-mail and imposing stiff penalties for violations. The Act defines “unsolicited e-mail” as “any electronic mail message the primary purpose of which is the commercial...
We went straight to the experts — Susan Friedman, author of Meeting Planning For Dummies; Bonnie Wallsh, chief solutions officer, Bonnie Wallsh Associates, and a popular industry educator; and Ruth Levine, founder of Speak Inc. — to get their...
BEWARE: If your accounting department hasn't yet taken an interest in your meeting spend documentation, it will. That's because section 404 of the Sarbanes-Oxley Act — a bill enacted in 2002 to increase corporate responsibility and curtail...
So, you think planning a family conference is child's play? Not quite. The family conference comes with its own set of planning challenges. Review this checklist to get a sense of the issues that need to be addressed...
