"Frankly, I think the site visit is the most important part of the game plan for a successful program," says one longtime corporate meeting professional. In fact, it can make or break a hotel's prospects for booking a meeting, as we found out when we polled planners and asked them to share some shining site inspection moments—along with a few horror stories! Here's our collection of site visits where hotels demonstrated their commitment to service and to the specific client, leaving planners impressed and ready to sign.
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