MeetingsNet: Describe your early days as a meeting planner. Joan Eisenstodt: When I started in this industry more than 40 years ago, I immediately saw how similar all meetings looked—there was little deviation from a “norm” or template for the schedule and the sets. I knew that couldn’t be the best we could do. That belief increased the more I worked—especially around meeting design, speaker delivery, risk preparation (including contracts), diversity and ...

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