MeetingsNet: Tell us about your work reinventing CIC's APEX standards. Lawrence Leonard: Over the past two years, APEX has gone through a process of reinvention. APEX has a rich history dating back to 2001 (with roots that go back even further) and has produced a number of important best practices and templates for core business processes. But as a volunteer-powered initiative, we had gone into a “maintenance mode,” working to keep those resources and our industry glossary ...

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